Plans and billing

Canceling and getting a refund

You can cancel any time from Account. Your plan keeps working until the end of the period you paid for, then your account moves to Free. Nothing is deleted.

Within 7 days of your first payment, Account shows Cancel and get a full refund. It refunds your plan payment, ends the plan now, and emails you a confirmation. This is available once per customer.

Still stuck?

Ask Ideario Help. If it can’t fix it, one tap sends it to a person, who replies by email.

Or email hello@ideario.io.