Your account and the app

Emails from Ideario

We email you when something needs you or changes on your account:

  • A link to confirm your email, and one to reset your password when you ask.
  • A welcome once your email is confirmed.
  • Invites to ideas, with one reminder if an invite sits for 2 days.
  • Plan news: a new plan, a change, a cancellation, a refund, or a payment that didn't go through.
  • A thank-you when a friend you invited earns you a reward.
  • Replies to your help requests.

If you chose Send me tips and updates when you signed up, you may also get a few tips a month. Every one has an Unsubscribe link.

Account emails come from mailer@ideario.io. If one is missing, check your spam or promotions folder.

Still stuck?

Ask Ideario Help. If it can’t fix it, one tap sends it to a person, who replies by email.

Or email hello@ideario.io.