Your account and the app

Finding answers in Help

The box at the top of the Help page searches as you type, so the right article often shows before you finish. Before you type, it suggests questions for the screen you came from.

Press Enter, or tap Ask Ideario Help, to get an answer in seconds. Each answer shows the articles it used, so you can read more, and asks Did this help? Your answer helps us improve Help.

If Help can't answer, or the answer didn't help, you still get the closest articles and Talk to a person, which sends your question along so you don't have to repeat it.

Still stuck?

Ask Ideario Help. If it can’t fix it, one tap sends it to a person, who replies by email.

Or email hello@ideario.io.