Folders and organizing

When a reply gets cut off

Lost signal in the middle of a reply? Ideario keeps writing it. The chat shows Reconnecting… and, once you're back online, the reply picks up where it left off and arrives whole, once. Your message is saved either way, so nothing is sent twice.

  • Words you sent while offline go back in the box. When you're back online, if they're still there as you left them, they send by themselves and the chat says Sent when you were back online. If you changed or cleared them, they wait for you.
  • Tap Stop to stop a reply for good. It won't pick back up.
  • If the connection stays down for a while, the chat says so. Your message is saved: send another to keep going.

Still stuck?

Ask Ideario Help. If it can’t fix it, one tap sends it to a person, who replies by email.

Or email hello@ideario.io.